Policies

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Credit Cards

Please note, a valid credit card will be required to check-in. A debit card will not be acceptable. In the absence of a credit card, a $500 authorization or cash deposit may be held against your room – refundable upon checkout.

Please ensure the Credit Card selected to make your reservation with is the Credit Card you intend your booking payment to process with, as changing your method of payment is not an option once your Credit Card has the accommodation prepayment charged to it.We reserve the right to take prepayment on the day of reservation. 

All credit cards are subject to a 2% surcharge, with the exception of American Express which has a surcharge of 3%.

Cancellation Policy:

STANDARD: (6th Feb – 14th Dec) If cancelled or modified up to 48 hours before the date of arrival, no fee will be charged ( excluding public holidays, which are 7 days cancellation ). If cancelled or modified later or in the case of a no-show, Full stay will be charged

PEAK: (Dec 15th – Feb 5th) If cancelled or modified up to 30 days before the date of arrival, no fee will be charged. If cancelled or modified later or in the case of a no-show, Full stay will be charged

Our Dog Stay policy:

We do accept one small non shedding dog, upon application only

The cost for the stay is $30.00 per dog.

We ask that dogs are shampooed and de-flea before they arrive. All bedding and feeding equipment is brought with them.

They are never to be left alone in the apartments.

Address

Edgewater Palms Apartments
8-10 Marsden Road,
Paihia, 0200,
New Zealand

Address

Edgewater Palms Apartments
8-10 Marsden Road,
Paihia, 0200,
New Zealand